Returns & Exchanges
At Home • Design, we want you to love your space, which is why we offer a 30-day return window for all furniture and decor items in original condition. If your piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.
Initiate Request
Log into your account portal or use our guest return link to select the items you wish to return and provide a reason for the request.
Pack with Care
Place the items in their original packaging with all protective inserts to ensure the delicate home goods are not damaged during transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing